Lisa F.

If I could give this company a negative amount of stars I would. I was 3 hours from my home on a Friday afternoon, when my Mazda Tribute broke down. I brought it to a garage, they said I needed a catalytic converter. Their suppliers didn't have one in stock for my car, I found Discount Catalytic Converters online and called to order the part. Their salesperson - Paul quoted me a price which included a $55 express mail fee, and said it would be at the garage by Monday. On Monday, I called the garage, and the part hadn't arrived. I called the company and spoke to a manager, her name was Rona, who told me that they don't even ship the converters express, she had no idea why the salesperson indicated they could. The only shipping they could offer was 2-9 business days. I reluctantly went ahead with the order. On Tuesday, I got a call from the company saying that the part was no longer in stock. I called Rona again, who apologized and told me she knew how I felt - but did not have the part. The amount of either deception or ignorance that this company operates in is utterly ridiculous. I would never do business with them, I recommend that you don't either!