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I ordered 3 items 3 weeks before I had an event that I wished to wear what I had ordered. I did get an initial email confirming my order. However, after 30 days of no communication, shipping notice or receiving my order, I became concerned. I emailed the company & got no response. After a couple of weeks of attempting to contact this company, I began to initiate a refund through PayPal. I got a shipping notice a week later. After 2.5 months with various notices saying it was in transit, I finally got my order. I was very happy with what I had received. However, the stress & waiting were not worth it for me, so I won't be ordering from Heididress again.
**I DO have a receipt for my purchase. Took a screenshot, but this site will not let me download it - "not 300x300 pixels" wtf - maybe sitejabber needs to be reported lmao
Tip for consumers:
Great deal, cool dresses. BUT - it will take forever to get your order & communication from this company is nonexistent.
Sitejabbet wouldn't let me download my receipt. But this is a real review. My first review here. Probably my last; what a p.i.a. lol
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All products are cut terribly...fits huge and blocky...customer service lies about return options...
