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Lisa O.

Contributor Level

Total Points
85

1 Review by Lisa

  • Rockville Audio

5/9/21

Purchased a brand new Rockville flip down TV/Media player. First time playing it, the screen went blank in the middle of the movie yet the audio was still playing. Contacted business and took them four days to get back to me via email. Forget about trying to contact them via phone or chat as it will produce no results. When we finally received a return email from tech support was asked if the problem "fixed itself". Their products only have a 90 day guarantee. I can see why.

Tip for consumers:
That the defective unit has known problems and customer service is more than terrible

Products used:
Rockville Media Player

Service
Value
Shipping
Returns
Quality

Lisa Has Earned 5 Votes

Lisa O.'s review of Rockville Audio earned 5 Very Helpful votes

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