Lisa P.

Horrible customer service, cannot reach anyone they will not contact you back when there is an issue with an order. I ordered two lights paying over $425.00. I only received one light from my order, not the two I ordered.
I had to return the one I received as it was too small for my space. I returned it as directed per the website, with tracking, but have no refund, or exchange for the item. The other light was never delivered. No one will contact me and when you call them, it is only a recording saying go to website when you call them. I have sent multiple emails asking for someone to please contact me about this, no reply.
Now since I had to return the smaller one light I received I have no lights and am out the money. Like $450.00.

I have witnesses only 1 light was delivered originally, as they go to an office to accept all packages.
I just want my lights I paid for. The correct ones. I did need to exchange the smaller one but cnat even get anyone to help with it.
If someone will contact me and correct my order from Louie Lighting I will revise the review. But so far horrible company to deal with - stay away!