This company is as shady as they come. I recently realized I had been charged $33.00 a month thru my paypal account for over a year for a document I was led to believe was free. When I contacted Law depot I was told that maybe the email advising the re-ocurring charges were sent to the wrong email address. They took it upon themselves to locate and charge my paypal account through an email without my authorization. Long story short my free document cost more than an actual attorney would charge.
Lisa, when you selected the 7 day free trial offer, that particular offer does clearly state that you do need to cancel within 7 days or the account converts to the monthly $33.00 per month plan until cancelled. The next page is the credit card page and the cancellation information appears again so that you clearly understand the need to cancel. Within minutes of selecting that offer and completing check out, we sent you an email confirming the offer details again and the date and time to cancel by appear in bold font. The email is confirmed as sent to the email address that you entered, if you entered a valid email address, that is where the confirmation email would be sent. We also sent another email on the day the offer converted to the monthly plan to advise you of the charge. When you contacted us on August 12/16, our agent cancelled the account and provided courtesy refunds for February to July/16.