Diabolical doesn't even begin to describe Swimcici. They are undoubtedly the worst company I have EVER dealt with - online or otherwise. On their website they clearly offer a refund provided you pay return shipping, but when I tried to do this they continued to refuse to provide any return information, instead offering me a US$4 refund and suggesting I give my purchases to charity. Then they ignored all my messages completely. One star and a Bad rating is way too high for this company. I don't normally write reviews, but am disgusted by this company.