This site is an absolute SCAM... says FREE TRIAL RISK FREE... all you need to do is pay the shipping... I ordered a month ago and did not receive the shippment. I got my visa bill and SURPRISE they charged me $3.93 and then charged me $128.99 I called customer service and surprise surprise you can only talk to the rep and they are not able to assist with anything other than passing message along. 2 weeks ago they customer service rep said that I would be contacted by refund department within 2 days. I called today and got same response. THIS SITE IS A SCAM... do not order anything from them... Rip off. So my TRIAL RISK FREE which I haven't received has cost lots and they will not help... I wish I could figure out how to get my money back or be able to contact someone who could help... I would like to be able to put this directly on their site so no one else loses their money..