I ordered five items. One of the items I ordered in two sizes, so I wanted to return the one that didn't fit. So, I received an email ASKING IF I DIDT WANT TO EXCHANGE FOR SOMETHING ELSE. So I kindly responded no thank you, that I had ordered two, and also kept four others. Two weeks later received an email that the item was worn and they will only give me store credit. COMPLETE ****! It was NOT worn! Worst online experience I've ever had! STAY AWAY! (Sitejabber was unable to process my screenshot for proof)