Zaful is Awful! I do not recommend purchasing from this online store. I ordered 4 items, and only received 3. I contacted their support, and they were very quick to reply, good service for customer support, but they clearly have a problem with shipping items quickly and accurately. I live in the US, and it appears their shipments come from China. I ordered Dec. 26 2015 and received three items by Jan. 7th, but have yet to receive the 4th and it's Feb. 2016. Also to note, out of the three items I received, only one fit. I ordered up a size to Large, assuming asian clothes will run smaller, and two were like a US extra small. I will never order from them again.
Dear LJ,
Let us apologize for your experience.
Some of the items were back-ordered which have delayed the delivery and the precise shipping time can also be affected by many uncontrolled factors.
We offer the detailed measurement chart for each item, therefore customers need to check the size chart before placing orders.
I have followed up your case and our team will solve it for you. Could you please message us your complete order number?
We look forward hearing from you.
Best Regards
Zaful Customer Service