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They just processed my refund and are refunding me not even half of the original price paid (including the shipping). I ordered shorts in size 26 and could literally fold them around me in HALF! And Madewell has the gall to charge me £30 for returning the item to their facilities in Southampton from London (after having paid £15 for "international" shipping...). SERIOUSLY? Will be taking this up with my bank, because this screams illegal to me. They are outright stealing from customers! I highly advise anyone considering ordering from them against doing so. The authorities should take a thorough look at these companies' (J. Crew and Madewell) business practices. Wish I could report them to the SEC or something.
Tip for consumers:
Do not use this site, do not buy from them. Avoid completely.
Products used:
None, because the shorts were so big, I fit into one leg (size "26")
L M.'s review of Madewell earned a Very Helpful vote
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