I ordered a blanket as a Christmas gift, with guaranteed Christmas delivery. It arrived over a week late. I couldn't get any updates on its delivery, as neither of the phone numbers available on their website were working and the tracking number they gave did not work. Also, no one answered my emails about it until over two weeks later.
Additionally, I ordered the blanket to Canada. On their website, it is indicated that they will pay customs fees. They did not do so, and I had to pay it at the door.
When I emailed to complain, they offered me a voucher for my next purchase (hilarious -- NO WAY will I order from them again). I have followed up asking to be reimbursed. I will update this review if I hear anything. If not, I will be considering alternative legal options.
Overall, total scam. Don't order from these con artists. Many more legit companies offer the exact same product.
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