What a rip off - I placed it in my bedroom and my house is very tall. I live in downtown Toronto and its definitely pointed to the many satellites and only got 1 channel when in fact in Toronto I should get at least 6-8 local channels. Very disappointing!
We understand your frustrations, Lois and we sincerely apologize. If you are unhappy with your purchase, we have our easy return policy where you can request to return the item within 30 days from delivery, for any reason. See full details here: http://tinyurl.com/h7xokwj
If you need any other assistance, please do not hesitate to contact our Customer support at: http://tinyurl.com/j8eo7hu
Thank you!