I saw the pair of sunglasses that my mom had been wanting for a while and decided to order it about two weeks in advance to Mother's Day. Took payment immediately, no confirmation on item being shipped. Contacted PayPal to investigate and then designer optics decided to email me. By then PayPal canceled and d. O said my order was on back order but canceled. So upset, I lost opportunity to purchase from other sites at the time now prices have all gone up everywhere. Never again dealing with this phony website. Also my item was available on the site for shipping within 2-3 days. Hm so quick enough to take money, with no order shipped after 10+ days, and then reach out after PayPal investigates.
Hello Lol, we apologise for the bad experience you had to deal with our website. The product availability is in the hand of the manufacturer as we provide authentic product. Sometimes the product are been backordered from the manufacturer and the estimated date is not provided. We do have option for exchange with the product that is available in stock or the product that customer would like to buy, so that there should not be any shipment with the delay. You should order again from our website, so that we can deliver a better experience next time. Looking forward to serve you again.