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Lon A.

Contributor Level

Total Points
81

1 Review by Lon

  • Supplement Warehouse

4/13/21

It was only after I demanded a refund that they shipped my order. They're the business that will print a label but won't ship the product the day it's printed. Sure, the USPS is an abomination who constantly misses shipping dates and marks items as delivered when said items are sitting at the post office, but Supplement Warehouse simply didn't ship my order until yesterday, April 12th. They printed the shipping label on March 31. How does that equate to three weeks? Well the NEW delivery date is April 17. Do the math. If they were concerned about customer service they would have at least expedited the true shipment.

By the way I couldn't provide proof of purchase because there's no option to show the confirmation email they sent, which was corny and stupid. Here's what they sent in essence: "... we handed it off to Louis, our CrossFit athlete with the endurance of a cheetah. He opened the warehouse doors, warmed up and stretched. Then took his shaker bottle and deliciously drank his pre-workout supplement... and was off! After a minor cramp he was off to our local shipping center just one mile away. Though sweaty and tired, he inhaled his post run recovery drink and gave your package to the delivery driver just in time to get it out before the last truck of the day left."

Cute, huh? Well maybe the "delivery driver" was on foot and was going to deliver my order personally? He must've forgotten HIS shaker bottle full of pre workout supplement, because even by foot, I should have gotten my package by now!

Tip for consumers:
That they don’t ship until thirteen days after you order, in spite of “2-5 day” shipping claims.

Products used:
Supplements of course.

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