I first started using eFax on a free 7 day trial through their app. Well this company charged me $18.99 before the 7 days were up! I couldn't cancel my subscription on the app store and later found out I had to do it through their website. On top of that, I was charged an additional $10 because they said my faxes took long to be delivered! I never heard of a fax subscription that charges extra money because the faxes take long to be delivered. I am disputing this with my bank, I don't have time time to be going back and forth with a dishonest company! SMH
Hello Lovelymay L., This is not the experience that we wish you to have. We would be happy to review your account. Please feel free to message us at socialsupport@efax.com with your account details and we would be happy to assist!^MS