I ordered several pair for gifts. I thought I was on the bomba.com site, but didn't get an email confirmation of my order. Always a bad sign. On my credit card, the charge showed up from a company in Hong Kong that specializes in electronics (per my credit card company, who is investigating). The order arrived today, packaged as pictured and clearly knock-offs. A rep from Bombas said that unfortunately this happens. No more Bombas for me and mine, which is too bad, since the real ones are wonderful.