Laura H.

I've shopped with Shein a few times. I noticed every time I go to check out, they do not apply my promo code. Also, I noticed they change the price on you want to go check out. I have photos of the price before I put it in my car and the price after I add it to my cart. They upped it by 6 or 7 dollar. That's fraud. I will no longer referral or shop at Shein

Spoke with Luis M. From customer service about my package. He asked me to hold and keep me on the phone for 35 minutes without coming back to ask me to hold longer. Worst customer service! Worst part is he did not solve my problem. I will never shop at crate and barrel due to their bad customer service. I will go to William and Sonoma from now on.

Saks fifth avenue has the worst customer service! I will be shopping Neiman Marcus from now on. They had me on the phone for 45 minutes just to place an order! I wanted to purchase gucci studded earrings that cost 2400. 00 and did not end up getting them due to their bad customer service! Not only did they miss out on a 3000. 00 purchase but they lost a customer! I don't recommend saks fifth avenue!

I've been a long time shopper of the real real, and they are going downhill. Their customer service is the worst customer service. I will not shop with them anymore. I will go the Rebag instead. I had two items put in my cart, they pulled them out of my cart and sold them to somebody in the store. They are cricked!

Champs.com is the worst place to order from! I ordered my shoes 2 weeks ago and still haven't received them! I called customer service and spoke to a representative and he was so unprofessional! Didn't care at all about my situation! I asked to speak to a manager and so he hangs up on me! I will never purchase from champs again! I will continue to shop at footlocker and adidas. Customer service is everything!