Loring A.

I attempted two times to order 6 different holiday ornaments for my family. The first time there was a problem with one ornament that I did not want customized and because I chose not to customize it they cancelled my entire order. So I reordered the ornaments, but took out the problem ornament and put in a different one. The one customized ornament I did select I was careful to fill in all the information as directed. It's for a graduation so it includes the graduates name, school name and date of graduation. Apparently I can not include the school name because it is a trademark / licensing infringement and they CANCELLED my entire order again. I'm done. No patience for a company that can not address a problem with a single item and choose instead to loose $90 of revenue.