Thumbnail of user lorir913

Lori R.

Contributor Level

Total Points
83

1 Review by Lori

  • DressLily

4/30/23

I ordered 2 dresses and got one completely wrong dress, and one defective dress. They won't send label to return items because it's "too expensive" for them so they will only offer me a partial refund. Total scam, bad customer service, and cheap, poorly made products - do NOT shop here!

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Thank you for notifying us of your complaint.
We are so sorry to hear that you have been experiencing some issues. If you have any questions regarding your order, please tell us details so that we can do our best to solve them for you.
Please offer us your order number or you can submit a ticket here https://support.dresslily.com/ticket/ticket/index.
We are always happy to assist you.

Lori Has Earned 3 Votes

Lori R.'s review of DressLily earned 3 Very Helpful votes

Lori hasn’t received any thanks yous.

Lori doesn’t have any fans yet.

Lori isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...