Lou H.

I recently ordered from DM, on the 23 Jan, knowing that the long weekend was comming up. I wanted next day delivery so I believe I paid $15 for that service, in fact it was the last thing I saw on the order. When I reveiwed my order on receipt and noticed that I had only been charged $9 and the delivery took 6 days from order to delivery. I tried to contact DM's to ask why and how the delivery amount had been altered? There is nowhere to speak to a human being only a robot. Humans matter. I don't do typing as I am the worlds worst, I grew up with a nib not a computer. So on communications I give them a 0, customer service, similar just a 0. For trying to avoid critacism or commentry 0. Prices good 8/10, Product Range (9/10). If there was more regard for people and less on profit DM's would be a much better company. Order NoFrom: Your Dan Murphy's Order <*******@email.dansnews.com.au>
Subject: Your order will be delivered tomorrow
Date: 28 January 2024 at 10:35:06 am ACDT
To:
Reply-To: Your Dan Murphy's Order <*******@email.dansnews.com.au>

Good news
Your order #******* is due to arrive tomorrow between 08:30AM and 12:30PM.
If you won't be around to accept the delivery tomorrow, you can easily reschedule before midnight tonight.
RESCHEDULE
Here are the delivery instructions we have for the order:
OK LEAVE UNATTENDED On the front porch
If you have any questions, you can chat online with Murphy via the Dan Murphy's website.
Chat to Murphy

Thank you,

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Dan Murphy's supports the responsible service of alcohol. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of a person under the age of 18 years.
New South Wales | Liquor Act 2007:No Alcohol can be sold or supplied to anyone under 18. It's against the law. ACT | Liquor Act 2010:It is an offence to supply alcohol to a person under the age of 18 years. Penalties apply.Victoria | Liquor Control Reform Act 1998:WARNING - Under the Liquor Control Reform Act 1998 it is an offence: To supply alcohol to a person under the age of 18 years [Penalty exceeds $19,000]; For a person under the age of 18 years to purchase or receive liquor [Penalty exceeds $800]. Western Australia | Liquor Control Act 1988: WARNING - Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises. South Australia | Liquor Licensing Act 1997:Liquor must not be supplied to persons under 18. Queensland | Liquor Act 1992:It is an offence to supply liquor to a person under the age of 18 years. Tasmania | Liquor Licensing Act 1990:It is an offence for liquor to be delivered to a person under the age of 18 years. Penalty: Fine not exceeding 20 penalty units. It is an offence for a person under the age of 18 years to purchase liquor. Penalty: Fine not exceeding 10 penalty units. To view our Liquor Licence Numbers, please visit our Liquor Licensing Acts page.
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