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My husband ordered this on Amazon to help make things easier for me after his passing. (last weeks of terminal cancer) He paid for it, it was deducted from our charge acct, but no coffee maker nor tracking record or anything for weeks. He was ready to cancel the charge because of no return emails or anything on our inquiries. Finally, many weeks later we heard and it came.
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Who in their right mind would buy a 200lb ~$600 item from a relatively unknown online source...
I would have given a 5 star rating if it was easier to contact Belvie store. I called several...
