My Mum ordered a dress and jacket for my sisters wedding, it arrived with pulls in the dress and doesn't fit properly (it is far too big). The matching jacket is too small. They've refused a refund and suggested that mum finds a local seamstress to alter the dress and fix the pulls in the lace of the dress, and find some matching fabric to make the jacket larger so she can wear it. Not what you'd expect, and not fit for purpose. After several emails they still refuse a refund. They also go by JJ Gowns. Avoid at all costs, a complete scam