Louis P.

So, for almost a year I have been trying to get my floors fixed to no avail. The builders send crews who only repair bits and pieces without actually fixing our problem. You walk near the furniture and the tv on the stand moves back and forth (not tipping over), the dresser does the same... instead of tearing up the floor and fixing the problem they claim that it's the furniture that we own that is causing the problem (too heavy and sits in between joists!) Thier answers are crap, my brother in laws house does none of this at all but it wasn't built by KB either. They know they are wrong but come up with excuses as to why we are wrong. Don't buy one as we are stuck here for another year due to the fact if we sell in the 1st 2 years we will pay a capital gains tax. The warranty on the house isn't worth crap if you cannot get it fixed.