Lydia R.

This site gives a false sense of security. It is no more that a costly craiglist type listing of ppl who want to sit a home or list a home to sit. The site says background check, verify references and home contents protection... All bs.
Background check are voluntary and provided and payed for by the sitter references are not necessarily from actual sits but look like they are.
We confirmed a sit met the person in advance in person to feel them out... Seemed totally normal, leave on vacation... Get a call mid way through from local animal control telling us our dog was turned over to them apparently found in the park next door. Animal control found our front door left open sitter vanished. Turns out the sitter is the one who turned him over to animal control, not before attempting to enter a neighbor home and stealing clothes from their line. Our home was damaged (improper cleaning ruined antiques and our enamel oven, neither of which needed to be cleaned) she broke a figurine and a few glasses as well as leaving ac running despite us explicitly saying in home guide never to do this because leaks, our home was left by her many hours before we could return so our floors are damaged as well...
The home protection insurance on the site is again false advertising, fine print makes it clear you must claim in your home insurance, mediate with sitter for anything under 1000$ and only after using your own home insurance can you claim anything from trustedhousitter...

The fee you pay is pure profit to a site that claims to provide a service but only service is access to ppl who are interested in house sitting. Zero protection and no actual vetting of sitters. Buyer be extremely aware... And sitter be aware you are liable for all damages this site will not support or protect you.

We lost our on half our vacation, our brand new oven is ruined, our antiques damaged, and our home violated by having someone who totally misrepresented themselves and abandoned our home to be damaged.

Nothing trustworthy about this site waste of money.
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