L S.

I received my order, nothing was wrong other than one LED bulb didn't work (and they promotly shipped out a replacement). I asked repeatedly for a receipt to be issued so I could self clear my package, and they NEVER did that. There reply was "since you didn't know about the duty costs, we'll refund you half after you pay it". Then they say it might take 30 days for the refund to appear in your account. By that time they have closed your ticket, there is no phone number to call them in, and the evidence you had that they were going to pay you is gone. I've tried emailing them and I get no response. Pretty shady, I'm lucky I got my product. Will never buy from them again.

I ordered a case on Nov 5,2015, and as of Dec 11,2015 I still do not have it. Was supposed to take 20 days max to be delivered. 17 days ago when I emailed them they said they hoped to send it out that afternoon. Hoping the actual product is ok, but totally ticked off with their poor shipping/manufacturing time.