I was pretty happy with the design I got and with the phone support from 99Design when I needed guidance dealing with my chosen designer.
I won't give a 5 stars because some of the designs submitted were pretty average and amateurish, no effort put in at all and some of them didn't understand the brief.
I have raised this with 99Design on my final review. Maybe they need to a better screening process for the designers
But overall I got a great design and working again through 99Design on a new project with my designer.
Hi Luciano,
Thank you for the feedback!
We certainly understand your concern with some of the designs you have received. We get that not all designers will best suit your needs which is why our designer support team is always on the lookout for designers, and make sure that they improve on their portfolio and design quality. Rest assured that we are working on this and we are still glad that you were able to find a design that ultimately suited your design need.
Thank you again for the feedback and we hope to get to work with you again soon!
- Jerlyn from 99designs