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Lucy S.

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Total Points
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1 Review by Lucy

Lucy in the Sky

  • Lucy in the Sky

“Fraudulent company”
11/30/22
Verified purchase

I purchased a dress in 9/1/22 with a delivery date of 9/16-9/24. Dress arrived 10/4. After the event I was planning on wearing it. I return the dress on 10/18, Lucy in the Sky confirmed receipt of dress and said I would receive a refund in 10 days. No refund was received. I emailed again on 11/7. They promised I would receive a refund in 5 days. No refund received. I emailed again on 11/25. No response.
At this point, 3 months after purchasing a dress, I have no dress and I'm out $64. How is this legal?

Products used:
None

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  • Comments (0)
  • 57.9K Views
Helpful  (2)
Thank you
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Kate L. – Lucy in the Sky Rep

Hi Lucy,

Thanks for your feedback. We're so sorry to hear about the order. Please email us at resolution@lucyinthesky.email so we can look into your refund.

-Kate

Lucy Has Earned 2 Votes

Lucy S.'s review of Lucy in the Sky earned 2 Very Helpful votes

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