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Luis C.

Albuquerque

Contributor Level

Total Points
269

2 Reviews by Luis

  • Lock-labs

6/17/22
Verified purchase

I don't know what my package has to do in memphis if I've been waiting for it since yesterday. I have not returned the money for sending over night. I do not intend to recommend or buy again with you.

  • CARiD

3/5/22
Verified purchase

I have been waiting for my package to be shipped for more than 10 days, when I called customer service they only said that it is no longer their responsibility, to get in contact with pilot, they cannot refund my money from the shipment, they charged me $150 for fast shipping and it's been 10 days already. I was thinking of buying something else there but with poor customer service and delivery delays, I'm not. $#*!ers

Tip for consumers:
If u love waiting more than usual buy from them, they'll give you a delivery date and they do not respect it. I have been waiting for more than 10 days and customer service does not help at all so yeah.

Products used:
None yet cause i haven't get'em

Service
Value
Shipping
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Carid C. – CARiD Rep

Dear Luis,

Thank you for sharing feedback and bringing this situation to our attention!

Please accept our apologies for the situation with your order, and for the frustrating experience you had. We would appreciate an opportunity to improve your experience and show you that this is not the way we usually work.

Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconveniences caused.

Looking forward to your response!

Sincerely,
Consumer Relations Department at CARiD.com.

Luis Has Earned 9 Votes

Luis C.'s review of CARiD earned 9 Very Helpful votes

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