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Vimeo customer service is awful. Not on a personal basis, they're polite but in terms of action in resolving any issues - utter joke. I asked to raise a complaint and the request was ignored. My business has been affected by a bug which has prevented us from uploading any videos to our clients. We've now been 3 weeks without service with no end in sight!
Tip for consumers:
Service advisors are polite. The main purpose to Vimeo is hosting videos for our business. They have a bug which hasn't allowed us to be able to host videos. We raised this over 3 weeks ago and haven't had a single update, solution or workaround. Completely destroyed our trust in them.
Products used:
vimeo video hosting
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I was using Vimeo for quite some time and I got some technical issues with the app. I requested...
