As a consumer, I need to pay Qxpress to send the goods to me. But Qxpress is irresponsible, doesn't know when the goods will arrive.
Qoo10 collects $ and uses Qxpress, but Qoo10 don't take responsibility for Qxpress failures.
I wish someone will shutdown Qoo10. Sellers ought to use other websites. Qoo10 is an example of irresponsible online merchant.