I needed a hydrostatic pressure test done and Howard came out to do it. He discovered two breaks in one of the pipes, which meant I needed more work done and a follow-up pressure test. The whole experience was great, because Howard was extremely professional in the conduct of his duties; very knowledgeable in explaining issues and possible solutions; and he was also patient with me as he answered all of my questions and walked me through every step of each process he was performing on site. Howard was awesome! A special thanks to the Economy Plumbing office staff (Tricia) and the owner/management for their patience as I worked to get financial stuff ironed out when the company's partner financing company wasn't working. It was nice to have a service provider be flexible and understanding during a customer's time of need. Thanks for the great experience!