Between it constantly restarting the chapters you're on if you ever click away, losing all of your progress if you dare not finish a chapter in it's entirety. Constantly requires you to re-watch the same videos because it didn't register that you did it the first (or second or third) time. This product is made so miserably that you'd think the entire course was made by government instead of the private sector. 24/7 help desk takes longer to fix problems then just restarting from scratch so you're stuck in an endless struggle of whether to waste your time asking them to restore progress, or whether you should just recomplete the modules.