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I ordered a ring for my daughter for Christmas. The price was very good. However, when I got the ring, it was not what I thought I had ordered. I thought I ordered the gold ring(pictured on the site) but the description showed as black rhodium. Politely asked for an exchange but they rudely sent me a screenshot of the order with the description and said I did not order the gold one. Again, the picture showed a gold ring but I guess I should have verified the description. Sent another email and no follow up since then.
Tip for consumers:
If you are going to order, do not go by the picture. Make sure to review the description and be sure it’s what you want because they don’t seem to offer exchanges.
Products used:
Ring
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