Denise M.

People in the community here, recommend Rover. Not happy about it, but I gave it a chance. I looked for the most 5 star reviews, most repeat customers. The woman came to my house for an interview, she seemed genuine. I booked her for our may trip. Wanting to get her use to the dogs, I had her come two days later,to walk the dogs while we were out. When I got home, I checked the camera, I did tell her about the living room camera, and she had no problem with it. And the doorbell camera will always be on. As she comes in, Murphy grabbed a toy to meet her, which he has not done for months, because he has been sick, pneumonia and collapsed trachea, I was so excited to see this, two wiggle butts were so excited. They love people.
They both run to her, she completely ignores them. No pets. No hello. She struggles to figure out the basic harness. Tells Grace to get out of her way, she took Murphy toy away and threw it across the room and telling him he better not scratch her. I paid 44.00 for two half hour walks.
She does not put Murphys cooling vest on, which I was very adamant about. Also hand washing. No vest. She walks Murphy for 9 minutes. Comes back gets Grace, she's yelling at Grace to hold still. She was happy butt wiggling. She walks grace for 7 minutes. She is talking on the phone, locks the door, but Grace is still outside the door connected to the leash. When She takes the harnesses off, she throws them on the floor. Before she leaves she throws them on the couch. Does not hang them where she got them. Both dogs go into our spare room. They don't even attempt to go to her for pets.
Which is extremely unusual. Because Grace loves people, and has always wiggled in for pets, comfort. She sits on the couch. I hear her say, look at all this $#*!. Referring to my husbands BP machine and stuff as he has terminal cancer, book, tissue box. She sits there, no dogs. Watching her watch. On her phone.
She takes her fanny pack off, hat sunglasses. Goes into my room, the dogs are still in spare room, I assume she is going to the bathroom. If she just wanted to wash her hands, the sink is right there in the couch area
Because I'm mental, before we leave I take down all the towels. Hand towels, area rugs. I left three folded paper towels in bathroom. Toilet not flushed. No towels were used. She never washed her hands. All this time, she has not interacted with the dogs AT ALL. Does not address them, pet them. They were completely ignored. She waits the full hour and
Goes to the door of the spare bedroom, takes a picture sends it to me and says everything went great. I left a note, with dog treats on the counter, as soon as you come in. With reminder of Murphys vest. No vest no treats were given. She doesn't say goodbye, walks out leaves. At the interview, she went on about how long she's been doing this. Grace sat next to her, petting her, petting Murphy, talking to them.also, I was surprised to see a 70 year old woman, her profile was probably taken 7-8 years ago.
I was so disappointed and I felt worse for M and G.