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Look sweetwater offers great products but this is about customer service. I was so pleased after placing my order because of how quick Nick Blough was to offer any assistance when needed. I have had issues with my Boss VE-20 vocal pedal, so I reached out to Nick. His response "you can just buy a new pedal." I laughed at first but this sort of response needs attention. Help out us independent artists spending hard earned money
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My last purchase was a hi- hat and a ride. They all had surface scratches all over them. I wish...
I got provided a quote, in which 15% was knocked off the price, however closer inspection...
I am sorry to hear about your most recent experience and would like to make this right. Please email me directly so I can dig into this, Alisha_hall@sweetwater.com