L W.

Has anyone else had this weird experience? I put in an order 22 days ago for over $200.00 worth of clothing with Dresslily. Today, I checked my account on their website and they haven't even shipped them yet. I wrote to their customer service and received this odd reply:

"Thank you for placing your order with our company,

Update: Dresslily has sent me 2 emails that say my order has now been shipped. I will not remove this review until I receive the order. I've read reviews about it taking months to get orders and also some who never received them. Will update again when I receive order.

We've received your payment information today and we are going to arrange the shipment, but before the shipment we need your attention:

1) As it's the first and large order on our website, according to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first.

2) Would you please provide us with one copy of your identity card or passport or driving license and a copy of your credit card (for credit card, in order to protect the Security, you can just leave your name and the last 4 numbers, cover the other numbers) via email？Please just take photos for the attachments.

Don't worry about it, we just want to make sure that this transaction was indeed made by the card holder, and we won't use it for any other purpose.

Please feel free to give us a call or send us emails if you have any questions about this order.

Best Regards

Thanks"

Why would they take my money right away, wait until I followed up my order 22 days later, then ask me to send them my personal identification. If I hadn't ordered these things, why the heck would I be following up to find out what happened to my order?