Ordered Mom Shoes from Tfshe. I always get women's 10.5 US and these where way too small. Also, they didn't match the picture in the photo on the web site. The photo had a solid back, these had a strap like a sandal. Also appeared very cheap. Emailed them for a refund and after 12 days and a follow-up email, they got back to me and want me to send them back to China at my expense for what they call a partial refund. They actually suggested I give them to a friend.
In looking at the reviews after I had these problems with the order, I would have NEVER ordered. My credit card company is gong after them. You should contest any charges from them as well if you have had these problems, which it appears may people have.