Lyne O.

Urg, I'm not sure where to start.

First: I tried reading all the rules because, you know, I don't trust people with my money. I also read a lot of reviews and most people looked positive about that website. They were wrong. So, after reading all the rules, I decided to put money in this website. At first, I lost a couple of times and then I started gaining money. I also had some bonuses and all that I did invest really fast and I used them (like it was said to do in their rules).

After reading all the rules, I knew I had to provide some documents to be able to withdrawal the money so I sent them right away. After a week (5 business days), I emailed them asking if they got it (it's saying 3 business days on the website). 2 of my documents weren't good enough (they couldn't read it). They could of told me before... Anwyays, I proceed to send them those 2 documents back in a better quality. No news for a while again... I had to email them back again to ask what was wrong? Again, one of the 2 documents are not visible enough (I can see it really well on my computer)... I think they do that to prevent you from withdrawing your money...

After a bit, I also started noticing that sometimes, you would "call" or "put" and the number would magically change. I decided to message them about it and they just told me it happens because it's probably updating bu the time you click on it... I am not really satisfied with that answer as it looks more like a bug in the system, but nothing much I can do about it.

I also got a phone call from them once, but I couldn't take it. I got an email from that person saying they could call me again at a better time. I replied to them with the best times to call me. No answers and no phone calls. I emailed that person again asking if they'd prefer doing it by email, no answers... I emailed the company with the name of the person who contacted me, no answers... They say you have someone there who is supposed to help you, but I never got any answers...

Last thing that made me unhappy is their one-touch options. It is saying that when your option hits or get over or under your guessed amount any time during the week, you will get it... I emailed them saying I didn't get some money when I have proof that it got lower than my "guessed" amount. They emailed back saying that the amount need to be over or under at the closing time (no mention of that in the rules).

So now I will send back the last document and will make sure it's more than visible so they have no excuse. I also tried to withdrawal some money to see if it would work and now there's a new rule showing up saying you need to spend 15 times the amount of the bonus... (So basically, I need to spend $1500 for a bonus of $100? It doesn't make sense... + I have lost that bonus... The extra money I have, I got it from trades from my initial amount, not from the bonus)... I will continu arguing because I want the money I worked hard for back...

Last thing. I'm French and am looking for a French service. I have the website set as "French", but some pages are in English... As English is my secong language, my brain switches in that language when I read something in it. I've been sending them emails in English the hole time because the "chat" option is in English only...

Anyways, they will do whatever in their power to try and steal your money. Don't put any money with them!