Ordered several products online and they weren't delivered. Photo of delivery was some random red door not my building. Also, website looks real but it's very complicated. I tried to fill out a form to get a refund, believing it was legit, but the form cannot be uploaded. The whole thing is a scam. Fortunately my credit card company gave me a refund. I love their products but not sure if they've gone out of business or what has happened but don't get tricked! The scary thing is they have a record of my past purchases too.