Lysa S.

I am so disappointed with the service today. The pro was over 2 hours late, nor she did not bring any cleaning supplies. Nothing, no rags or sponges or a vacuum or broom. The app showed my address incorrectly and when I contacted customer service they did not correct the issue, just saying that the app needs to restarted but it showed the wrong location on both mine and the pros app even after we restarted. Now she was 2 1/2 late. I scheduled during a time my son would be at work so he didnt disturb the service but since the pro was so late, he was off work and needed to be at home to work from his home office. I requested a partial refund but was only offered a $5 credit. When I returned home I discovered that she broke my cleaning supplies hanger getting a broom down and the floor was not completely swept. None of it was mopped at all. I will not be using handy in the future nor will I be recommending the service