M.C A.

Please do your due diligence and research your products and the authenticity. I purchased dried sea mosss from The Transformation Factory on December 15,2023, and recived pool grown/ farm harvested sea moss. So if you are buying sea moss gel or any other sea moss product from this company, it is also not authentic. Real sea moss does not swell up like a balloon after you soak it. The tenicals are thin and stay thin in diameter. I have attached a picture of seamoss that I purchased from Transformation Factory and what real sea moss is supposed to look like. I asked for a refund, and I was denied. Customer service gave me a hard time. They wouldn't provide a refund because the said the package 🙄 was open and wanted me to pay to ship the remaining order back to them.