Maryam D.

I ordered in December and it's now end of February and still no delivery. I have contacted the customer support department and it seems he package is returned to the sender by DHL. So out of 'courtesy' the customer service team has offered to send a new order but I have to pay for all the additional costs. And the other option is to get a refund, minus the shipping costs, in store credit. Store credit! I want my money back and not store credit, as I'm never ordering at Yesstyle again. I have had this situation once before and I've frankly had enough of this. First they make you wait for months, which is okay since it's coming from China and South Korea. But when the package doesn't get delivered because the shipping company is making a mess out of things, they simply make YOU pay! This is outrageous!

Yesstyle makes customers pay for their wrongs instead of holding DHL accountable. Never order here otherwise you lose your money, because refunds are made in store credit, which means you have to use the credit to pay for another order.