They randomly suspended my account after I already had spent hours bidding on stuff and had stuff to pick up tomorrow. No communication whatsoever. I called and called and finally got someone and they said my account was linked to somebody who has been suspended. I've never had another account or gave my card etc to anyone. I've already spent a bunch of money. They claim they will refund me yet haven't seen the money yet. They said I can appeal their decision but that I'll lose everything I already had won. They are a very sleezy company. Highly recommend you stay away.