I bought 4 bar stools at the Miami store on September 21 because I was told they were in stock and I would get them by September 30. I have repeatedly called the store representatives and nobody knows what`s going on. They just mention it`s a "system glitch". I don`t get any updates on my case unless I call them and I feel totally abandoned by the company. The other day I called the Miami store and Daniel laughed at my despair in a clear disrespectful attitude. Yesterday, I called customer services and the representative hung up on me while I was complaining about the situation. Is this the way DWR treats its clients?