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mag G.

2
Level 2 Contributor
North Carolina, United States

Contributor Level

Total Points
432

5 Reviews by mag

  • Sleep Number

6/3/23

CuWe have a 12 year old Sleep Number bed, so when it finally got uncomfortable, I figured that was old enough and we'd need a replacement. I went into the SleepNumber North Park (Charlotte, NC) store here. But when I explained the issue, the saleswoman (Darcy) told me I probably didn't need a new bed--to my astonishment. You don't see salespeople turning down sales usually. She set me up with Customer Service, where I first talked to a fabulous rep, Nique, who walked me through problem solving, and then on how to test the air bladder: 47 minutes going through everything on the bed, including finding the (very old) sales receipt. We passed the air bladder test, and another rep, Nadia, fixed us up with replacement foam at discount. These people saved us at least $3000 - on a 12 year old bed that will now be like new. Amazing customer service - best I've experienced in years.

Products used:
Replacement foam toppers and sides

Service
Value
Quality
  • Weebly

5/24/23

I've had one business website (teamhci.com) on Weebly for years, and manage another (@julielappin.com), also for years. Both are down, and the email addresses I use for each are also being rejected. After hours on Google trying to get support, piercing the requirements is based on user email -- which are being rejected. In addition, I ran into multiple support page dead ends. The whole experience makes me wonder if Weebly/Square in financial trouble, and trying to take my (prepaid for the year) businesses with them. Before Square, I would have rated Weebly 4 or 5 (out of 5) on support; right now it feels like 0/5.

Products used:
Considering WordPress, GoDaddy, Wix, others

Service
Value
  • Verizon

7/16/22
Verified purchase

You can do nothing but go around in circles on this terrible website. The ONLY thing it's good for is pushing new services. The format is terrible - incredible amount of wasted space, leading to multiple screens and lousy readability. And nothing you want (other than how to buy more Verizon crap) is easily findable; you're constantly forced into the search function. Which returns screens and screens of options, all spread out all over the galaxy visibly. OR you get the circle of death as the website spins forever, then bounces you out. Seven attempts today to do one simple task with 7 bounces out of the page, task unaccomplished. You can spend hours here and get absolutely nowhere. Verizon should be ashamed to even show this mess.

Tip for consumers:
Just don't--or take a sedative first.

Products used:
None - had to call Verizon to get simple tasks accomplished that should have been able to complete easily and quickly online.

Service
Value
Quality
  • PatPat

7/25/19

BBB of Mountain View, CA gives tham an "F" and if you order, you will find out why: No delivery of items, no tracking, false claims of item sent, MULTIPLE SPAM EMAILS.

Tip for consumers:
This is a quick and dirty DBA of InterFocus, Inc 650 Castro St, Mountain View, CA 94041. Better Business Burea rating: "F"

Products used:
Product never arrived

Service
Value
Shipping
Returns
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PatPat .. – PatPat Rep

Hi,

We're sorry to hear about how the delay you've experienced in receiving an update on your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.

If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

  • Roselinlin

6/22/19

Green top with black and white vertical designs, looks great online, but in person a very difference story. Very cheap material with flimsy facing. Snagged first time i wore it. Poor cut--another company that takes pics of size 6 models, then just adds material for other sizes; hangs poorly. Dry cleaning recommended--I never would have bought had I known. Classic example of you get what you pay for. MOST IMPORTANT: THEY DO NOT PUBLISH NEGATIVE REVIEWS, so you will see only 4- and 5-star reviews.

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Cnicv C. – Roselinlin Rep

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

mag Has Earned 12 Votes

Mag G.'s review of Roselinlin earned 6 Very Helpful votes

Mag G.'s review of Verizon earned 3 Very Helpful votes

Mag G.'s review of Weebly earned 3 Very Helpful votes

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