Michelle M.

We were waiting for the shuttle to take us to the rental office and were the first family the driver acknowledged us and told us to wait. He went in and got a whole bunch more people who beat us the van, filled it and then left us 6 stranded for another 30 min. 2 seniors in the group could not walk fast enough and the driver didn't care. The car my son and daughter in law were given was awful. Taillight light falling off, no working USB ports, over 225,000 miles. Never again and beware. Not friendly staff and hard sell on the extras.