Malcolm B.

This outfit took my order on 7/2/24 and said there was a delay of 2 to 3 weeks. They charged my Credit Card immediately, but I trusted they would deliver before end February. I then got a further e-mail saying delayed by a further 4 weeks and then on 7/3/24 another e-mail to say yet another 3 weeks delay on top - it looks like around 8th April is when they now expect to take delivery. The product is available elsewhere and in view of the latest delay I have 3 times asked for the order to be cancelled and my Credit card refunded urgently, so that I can buy the item elsewhere. So far, they have failed to respond at all and I am really worried that they may not be genuine. Looks like I will have to contact my Credit Card people to get my money back, as I no longer trust Bax!