Mallory T.

I signed up and paid the 2.99 just to get an email address. Having read the terms and conditions, I am mediately attempted to cancel my membership, but inexplicably the link was broken and I got an error message. The error message directed me to email customer support, which I did immediately and also an 800 number that was a nonworking number. This is absolutely criminal. I have no idea how this company is in business. I have I reached out to customer support via email and phone several times and have had no response. I will be contacting the Better Business Bureau if I don't get confirmation soon that I will not be charged any additional fees and my membership isn't that canceled.