Such a ghatia customer service.
I ordered rakhi which they failed to deliver on time, plus they delivered someone else's rakhi.
After complaining, they cross verified so many times by photos, and denied for replacing. They said we will deliver right order next time. Why the hell i will order again from such company.
After again complaining, they finally said they will replace but still not replaced.
And they have blocked me now.
Rakhi.in... get out of the business if you dont know how to address customer.