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Mandy S.

South Africa

Contributor Level

Total Points
81

1 Review by Mandy

  • NineColours

4/18/23

I placed an order last year May to only receive my order in July.
First my order was still being produced then it was no stock which already proved that they are liars and they obviously issue bad service. Any way i received part of my order and then my dilemma starts.
I am due for a refund.
From last year i have been emailing them only to be told that a refund was done and then lo and behold when i requested proof of the refund they had technical issues so they requested my banking details. Again lies
Almost 2 months late no refund and no correspondence has been received. I have been emailing and calling with no avail.
I think maybe this is their scenario, send part of the order then dont do refunds so the company benefits because i doubt it takes a year to do a refund.
Worst service received!

Products used:
indian outfits

Service
Value
Shipping
Returns
Quality

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